Toshiba laptops in India......sigh! Don't bother buying them

It seems no amount of waiting is enough, and I've now given up on Toshiba ever replacing my sound card even though the laptop was in the warranty period. It's been now over 5 months, and there has not been a single call from the Toshiba repair centre in Vimannagar, Pune about the replacement sound card.

See my previous troubles with Toshiba

Every week for the past 5 months I would visit the service centre to ask if my sound card had indeed arrived, but the highly inefficient staff, as usual had no answer, apart from saying it would arrive soon.

I've indeed given up on Toshiba, and hope all Indians are spared from their highly inefficient after service and warranty.
I'm planning to email their main service centre, lets see how that goes, and if they continue to play the same game as the one played by the Toshiba service centre in VimanNagar, I might just consider taking these guys to the consumer court.